Privacy Policy
We take your privacy seriously. This policy explains how evaronictelo collects, uses, and protects your personal information in accordance with Australian privacy legislation.
Last Updated: March 2025
At evaronictelo, we're committed to protecting your personal information and being transparent about how we handle your data. This privacy policy applies to all services we offer and explains your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.
By using our services, you're trusting us with your information. We don't take that lightly. This document walks you through what we collect, why we need it, and what we do with it.
Information We Collect
Personal Information You Provide
When you register for our financial discipline programs or use our services, we collect information you give us directly. This includes your name, email address, phone number, and postal address. If you're enrolling in our courses, we'll also collect educational background details and payment information.
- Contact details including name, email, phone number, and mailing address
- Account credentials and login information
- Payment and billing information for course enrollment
- Educational background and career information
- Communication preferences and feedback you share with us
- Course progress data and learning activity records
Information We Collect Automatically
Like most online services, we automatically collect certain technical information when you visit our website. This helps us understand how people use our platform and where we can improve.
- Device information including IP address, browser type, and operating system
- Usage data about how you interact with our courses and website
- Location information based on your IP address (general area, not precise location)
- Cookies and similar tracking technologies for website functionality
About Cookies
We use cookies to remember your preferences and keep you logged in. You can control cookies through your browser settings, but disabling them might affect how our platform works for you.
How We Use Your Information
We use your information to provide and improve our educational services. Everything we collect serves a specific purpose related to helping you build better financial habits.
- Delivering course content and managing your enrollment in our programs
- Processing payments and maintaining billing records
- Communicating with you about course updates, schedule changes, and important announcements
- Providing customer support and responding to your inquiries
- Improving our courses based on usage patterns and feedback
- Complying with legal obligations and protecting our rights
- Sending educational resources and updates you've opted into receiving
We'll never sell your personal information to third parties. That's not our business model, and it never will be. We're in the education business, not the data brokerage business.
Sharing Your Information
We keep your information within our organization as much as possible. But there are some situations where we need to share data with carefully selected partners who help us run our services.
Service Providers
We work with third-party companies that help us deliver our services. These include payment processors, email service providers, and cloud hosting companies. All these partners are contractually required to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
Sometimes we're legally required to disclose information. This might happen if we receive a valid court order, subpoena, or need to comply with Australian law. We'll always review these requests carefully and only share what's legally required.
Business Transfers
If evaronictelo is acquired by or merges with another company, your information would be transferred as part of that transaction. We'd notify you before this happens and explain any changes to how your data is handled.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. Here's what you can do:
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to fix any information that's inaccurate or out of date. You can update most details yourself through your account settings.
Delete Your Account
Request deletion of your account and associated data. We'll remove your information within 60 days, though we may need to retain some records for legal compliance.
Object to Processing
Opt out of certain uses of your information, particularly for marketing communications.
Data Portability
Request your data in a structured, commonly used format that you can transfer to another service.
Lodge a Complaint
Contact the Office of the Australian Information Commissioner if you believe we've mishandled your personal information.
How to Exercise Your Rights
To exercise any of these rights, email us at help@evaronictelo.com with your request. We'll verify your identity and respond within 30 days. There's no fee for most requests, though we may charge a reasonable administrative fee for excessive or repetitive requests.
Data Security
We take security seriously and use industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Encryption of data in transit using TLS/SSL protocols
- Secure data storage with encrypted databases
- Regular security audits and vulnerability assessments
- Strict access controls limiting who can view your information
- Employee training on data protection and privacy practices
- Incident response procedures for potential data breaches
Despite our efforts, no online system is completely secure. If we experience a data breach that affects your information, we'll notify you promptly and explain what happened and what we're doing about it, as required by Australian law.
Data Retention
We keep your information only as long as we need it for the purposes we collected it. Here's our general approach to data retention:
Data Type | Retention Period |
---|---|
Account information | Duration of active account plus 2 years after closure |
Course enrollment records | 7 years from course completion (educational record requirements) |
Payment records | 7 years (Australian tax law requirements) |
Marketing communications data | Until you unsubscribe or request deletion |
Website usage data | 26 months from collection |
After these periods, we securely delete or anonymize your information so it can no longer identify you. Some information may be retained longer if required by law or necessary for legitimate business purposes like resolving disputes or enforcing our terms.
International Data Transfers
We primarily store your data within Australia. However, some of our service providers operate internationally, which means your information might be transferred to and stored in other countries.
When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers located in countries with adequate privacy protections or implementing contractual clauses that require the same level of protection as Australian law provides.
Our main international service providers are located in the United States and European Union, both of which have established frameworks for protecting personal data.
Children's Privacy
Our services are designed for adults and we don't knowingly collect information from anyone under 18 years of age. If you're under 18, please don't provide any personal information through our website or services.
If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly. Parents or guardians who believe we might have information about a child should contact us immediately at help@evaronictelo.com.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website before the changes take effect.
The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we're protecting your information.
If you continue using our services after we post changes, that means you accept the updated policy. If you don't agree with the changes, you can close your account by contacting us.
Third-Party Links
Our website may contain links to other websites that aren't operated by us. If you click on a third-party link, you'll be directed to that site. We have no control over these sites and aren't responsible for their privacy practices.
We encourage you to review the privacy policy of every site you visit. This privacy policy applies only to information collected through our own website and services.
Questions About Privacy?
If you have questions about this privacy policy or how we handle your information, we're here to help. Reach out to us through any of these channels:
- 1/152 Collins St, Hobart TAS 7000, Australia
- +61402743343
- help@evaronictelo.com